This weekend was an annoyance of train journeys: one lost bag and a customer refusing to get off, a pulled emergency handle and a train stuck in a tunnel, a jamming of doors and a train stuck at a platform…. and so it went on. But what stuck in my mind was the...
Join me in my second video of the Knowledge Share Series. This time I’m talking about the definition of leader effectiveness Click the image below
Today I was reminded about the importance of environment. I went to work somewhere I very rarely go. I didn’t have the access codes, I wasn’t sure what card to tap on which door and I didn’t know which room to go to, or even which staircase got me there It made me...
My tube journey home was a little bit stop-start. Apparently there was a technical problem around Mile End and trains were bumper to bumper (Do trains have bumpers?) I’m sure that Transport for London trains all of its drivers to keep passengers informed about what’s...
We’re very good at developing short-hand terms and acronyms for the words and phrases of our working worlds. We easily forget that this ostracises the outsider and the newcomer. The role of the #leader in an organisation is to look up and out (a manager; down and in)....
What will be your professional legacy? I’ve been checking out my pension, so it’s got me thinking…. I want to be remembered as a #leader that: always had time for peoplewas more interested in what could be done than what couldn’tput children, young, people, families,...
The more I’m reading about various things, the more I’m seeing a pattern about leadership. Well, actually, more about the leadership of people working at the strategic level of organisations When I read about emotions and behaviours, it say that it all starts with...
As a manager of people, I’ve grown to enjoy having #difficultconversations. The reason? Initially, I hated them and I had to find the good in them if I wanted to carry on being a good manager and role model to others. Little by little, I saw the benefit of them….....
I did some research on ‘like and leadership’ in 2004. Have I told you about it? No? Well, my research was entitled, ‘Likeability and Leadership: the investigation into the existence of a link’ And guess what? My research found that there was! I gave people a list of...
I know this wasn’t on my list, but a friend gave it to me and asked me to review it... Click below for my video review! Check out my video review! I’ve been reading this excellent book by Neil Jurd OBE It is a complete compendium of leadership. Everything you want to...