This book has had global acclaim and psychological safety is now discussed in every corner of the globe, every day in part due to Amy Edmondson. But in reading it, I feel like I’ve watched the film which as ever, is never as good as the book!
It’s a really good mix of academically rigorous narrative and storytelling. The book shares examples of organisations that have valued reputation over safety and money over life. They’re hard-hitting, jaw-dropping accounts of organisations where poor practice and malpractice have gone unchecked or unchallenged to the detriment of individuals and ultimately the existence of the organisation. Part 3 sets out the tools to build psychological safety, referencing organisational standards and boundary setting, inclusive participation and engagement and enabling people’s voices to be heard.