The detail and the bigger picture

Its good to know the detail. If you’re a detail person it will be really important to you that the work you do and the information you have is accurate, validated and auditable. You will need to be reassured that the information you have can be traced back to its...
Happy Salutations

Happy Salutations

In thinking about positive language, which I blogged about yesterday, it reminded me about my surprise at email salutations here in London. In Wales, where I’ve worked for most of my career, emails tend to be signed off ‘thanks’, ‘thank you’ and variations on the...

Hope Springs Eternal

With sunshine comes a glimmer of hope. The days are getting longer too. Come rain or snow, we’ve had a peek at the positivity of spring and it’ll keep us striving on for a few weeks more. How can you translate this feeling of hope in to an organisation, along with...
Laugh Out Loud

Laugh Out Loud

I’ve read a lot about laughter and humour in the workplace over the last week. I’ve come to realise that workplace humour comes in two sorts: the appropriate and the inappropriate. In years gone by, it was mainly the latter on my agenda but these days, it’s definitely...
Frustration to Fulfilment

Frustration to Fulfilment

My day has been fraught with frustration, and in writing this evening’s blog, it’s been difficult to pin down what exactly has frustrated me, but here are my thought and reflections… Call It: Recognise and name every thought and feeling. Call it out and park it, then...