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INCIVILITY – We all pay the price

INCIVILITY – We all pay the price

Today I joined a really interesting webinar by the Cognitive Institute, focussing on #civility in the workplace. I never cease to be amazed by the wealth of academic research that evidences the negative and frequently dangerous impact that even low level incivility...

Uni News!

DBA: Nia Thomas Nia Thomas, a Law graduate who works in strategy at Great Ormond Street Hospital for Children, has graduated from USW with a Doctor of Business Administration (DBA) research degree. For her doctoral thesis, supervised by Professor Gareth...

A Lesson on Candour from the Underground

A Lesson on Candour from the Underground

My tube journey home was a little bit stop-start. Apparently there was a technical problem around Mile End and trains were bumper to bumper (Do trains have bumpers?) I’m sure that Transport for London trains all of its drivers to keep passengers informed about what’s...

The Language of Inclusion

The Language of Inclusion

We’re very good at developing short-hand terms and acronyms for the words and phrases of our working worlds. We easily forget that this ostracises the outsider and the newcomer. The role of the #leader in an organisation is to look up and out (a manager; down and in)....

Happy Space Happy Place

Happy Space Happy Place

For the last few days, the bit coin mining rig in our spare room has been switched off. It has some technical glitch and my husband isn’t home to fix it right now. So, the house is once again quiet. I know very little about bitcoin mining, but I do know the rigs run...

Why, How, What Legacy

Why, How, What Legacy

What will be your professional legacy? I’ve been checking out my pension, so it’s got me thinking…. I want to be remembered as a #leader that: always had time for peoplewas more interested in what could be done than what couldn’tput children, young, people, families,...

Senior Managers or Senior Leaders?

Senior Managers or Senior Leaders?

The more I’m reading about various things, the more I’m seeing a pattern about leadership. Well, actually, more about the leadership of people working at the strategic level of organisations When I read about emotions and behaviours, it say that it all starts with...

Raise Them Up!

Raise Them Up!

Today I was blown away by the impact of a conversation. Having felt down, miserable and generally incompetent at everything, today I found myself having an unexpected conversation about something I love and something I’m good at! It made me think about how fragile our...

Feeding back ‘up’ the line

Feeding back ‘up’ the line

Towards the end of May I posted about the benefits of having difficult conversations. Then, I was predominantly talking about having those conversation down the line, with people you manage But how about having difficult conversations up the line? My husband is a...

Working from Home or Office?

Working from Home or Office?

A few days ago, The Guardian shared an article about the big ‘return to the office’ debate. I’d been thinking about it for a long time, but until then, I hadn’t been able to put my thoughts together, but this is what I came up with…. I don’t think we need to go to the...